Quicky

Privacy Policy

Last Updated: January 2024

Welcome to Quicky. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the app, express an interest in obtaining information about us or our products and services, or otherwise contact us.

Personal Information

The personal information that we collect depends on the context of your interactions with us and the app, the choices you make, and the products and features you use. The personal information we collect may include:

• Name and Phone Number: Required for account creation and verifying your identity.
• Profile Picture: Optional, to personalize your account.
• Biometric Data: We may use Face ID or Fingerprint data stored locally on your device for secure and quick login authentication. We do not store this data on our servers.

Location Data

Our app requires access to your device's location to provide core services, including:

• Pinpointing your delivery address accurately.
• Tracking the real-time location of your orders and Butler deliveries.
• Finding nearby restaurants and shops.

We collect location data only when the app is in use or as required to fulfill a service you requested.

Device and Usage Data

We automatically collect certain information when you visit, use, or navigate the app. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our app, and other technical information.

Contacts

If you grant us permission, we may access your contacts to help you find friends or refer them to the app. This information is only accessed with your explicit consent.

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To facilitate account creation and logon process: We use the information you allowed us to collect to process your registration.
• To fulfill and manage your orders: We use your information to process and deliver your orders through our drivers and partners.
• To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services: We may use your information as part of our efforts to keep our app safe and secure (e.g., for fraud monitoring and prevention).

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Drivers/Butlers: Your location and phone number are shared with delivery partners solely for the purpose of fulfilling your delivery.
• Restaurants/Shops: Your order details are shared with merchants to prepare your request.

4. Your Privacy Rights

You have the right to request access to and delete your personal information at any time. You can delete your account directly within the app settings or by contacting our support team.